Hotel Neutor Express, Salzburg ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Neutorstrasse 9, Salzburg, Austria, 5020

Hotel Neutor Express, a 3-star Salzburg hotel with a 6.5/10 rating, offers amenities such as free WiFi and easy access to cultural attractions. Located just a short walk from the historic old town, it is an excellent base for sightseeing and exploration.

Rooms & Amenities

Rooms at Hotel Neutor Express feature amenities like flat-screen TVs, balconies in select rooms, and private bathrooms equipped with free toiletries. Guests can enjoy free WiFi and a wardrobe in each accommodation for added convenience.

Dining & Nearby Options

Dining options include a café serving a variety of breakfast choices and classic Austrian pastries. Guests can also explore nearby restaurants like Mister Le and Gasthaus Stadtalm Cafe, all within 0.5 miles.

Services & Facilities

Hotel Neutor Express provides convenient services, including luggage storage and laundry facilities. The hotel is connected to the convention center and features a bar/lounge and coffee shop.

Location & Transportation

Situated in the Riedenburg district, the hotel is a 7-minute walk from Mozart's Birthplace and within a 15-minute walk of landmarks such as St Francis Church and Mirabell Palace. Public transportation options, including bus stops, are located right in front of the hotel, facilitating travel to various attractions.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Comfort Double Room Balcony

Max:

2 persons

26 m²

Bed options:

1 King-size bed

Heating

Balcony

room details

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Junior Suite Balcony

Max:

2 persons

38 m²

Bed options:

1 King-size bed

Heating

Balcony

room details

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Twin Room

Max:

2 persons

15 m²

Bed options:

2 Single beds

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Salzburg 1.9 km

Airports

W. A. Mozart (SZG) 5.0 km

Blue Danube (LNZ) 131.2 km

Train

Salzburg Central Station 1.9 km

Bus

Bus stop100 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

EUR 19 per day

Luggage storage

Locker room

24-hour services

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
No pets allowed
Luggage storage
Locker room
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Services

Housekeeping
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Snack bar
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots

Room features

Heating
Sitting area
Patio

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Neutorstrasse 9, Salzburg, Austria, 5020

Map view

street view

Neutorstrasse 9, Salzburg, Austria, 5020

City landmarks

Castle

Fortress Hohensalzburg

1.3 km

Palace

Mirabell Palace

1.2 km

9 Getreidegasse

Mozart's Birthplace

890 m

Church

Salzburg Cathedral

850 m

Makartplatz 8

Mozart's Residence

910 m

Altstadt

Historic Centre of the City of Salzburg

1.1 km

Event hall

Salzburg Residence

790 m

Museum

DomQuartier Salzburg

830 m

Museum

Residenzgalerie Salzburg

830 m

Museum

Salzburg Museum

1.0 km

Square

Mozartplatz

940 m

Cemetery

Petersfriedhof

770 m

Sankt-Peter-Bezirk off Kapitalpl.

St. Peter's Abbey

820 m

Mozartplatz 2

Salzburger Weihnachtsmuseum

750 m

Church

Church of the Holy Trinity

960 m

Mall

Linzergasse

1.1 km

Church

Sebastianskirche

1.1 km

Square

Residenza Fountain

840 m

Museum

Museum der Moderne Monchsberg

610 m

Bridge

Makartsteg

680 m

Kapuzinerberg 6

Capuchin Monastery

1.1 km

Braeuhausstrasse 9

Stiegl-Brauwelt

1.5 km

Orangeriegarten

Salzburg Baroque Museum

1.8 km

Nearby

Museum

Museum of Natural History

590 m

Historic Site

Getreidegasse

540 m

Buergerspitalgasse 2

Toy Museum Salzburg

440 m

Hofstallgasse 1

Felsenreitschule

560 m

Herbert-v.-Karajan-Platz

Pferdeschwemme

360 m

Gstaettengasse 13

Moenchberg Lift

570 m

Max-Reinhardt-Platz Furtwanglerpark

Gurken

400 m

Restaurants

Mister Le

110 m

Hildmannplatz 2a

Balkan Grill Walter

440 m

33 Getreidegasse

Hans W

520 m

Gstaettengasse 1 5020 Salzburg

Gabi Gastronomie KG

510 m

Toscaninihof 1a 5020

Eisgrotte

480 m

Getreidegasse 40

Cafe Stierwascher

490 m

Universitaetsplatz 6

Salzburger Grill Imbiss

640 m

Wiener-Philharmoniker-Gasse 1 Greenmarket

Caffebar Mediterraneo Salisburgo

650 m

Sigmund-Haffner-Gasse 18

Burgerista

710 m

15 Griesgasse

Eisl Eis

570 m

Getreidegasse 22 Passage at Cafe Mozart

Reviews and Ratings

Feedback from previous guests about their experience.

70%

liked the hotel and would stay again

7.0/10

Very good

Rooms

6.3

Location

9.4

Service

7.0

Dining

6.6

James

United Kingdom, October 2024

7.0/10

I had a mixed experience at the hotel. On the upside, the location was perfect for exploring Salzburg, with easy access to the old town and main attractions. The staff was friendly and professional, which made for a welcoming atmosphere. However, the room was quite noisy due to its location overlooking the main road, and the dining options weren't ideal. Overall, it's a decent place but could use some improvements.

Rooms

6.0

The room was clean but had old finishings and was noisy since it faced the main road.

Service

8.0

The service was kind and helpful, even if they didn't always recognize our needs immediately. The staff was very friendly and polite.

Location

9.0

The location was fantastic, just a short walk to the Salzburg old town, which made it very convenient for sightseeing.

Dining

5.0

The dining experience was a bit lousy with limited options, although some items like the homemade fruit cocktail and bread were good.

Facilities

7.0

Facilities were adequate, but nothing stood out as exceptional.

Alan

United States, September 2024

7.2/10

I really enjoyed my stay at this hotel. The location is fantastic, being close to the city and with easy access to public transport. The rooms were quite quiet, even being on the first floor, but they felt a bit dated and could have been cleaner. The service, while friendly, had some hiccups, especially regarding extra charges for my pet. Overall, it's a decent value for money considering its central location.

Rooms

6.0

The rooms were a little dated and not as clean as I would have liked, but they were quiet as long as the windows were closed.

Service

7.0

The staff was generally helpful, although I had a frustrating experience regarding extra charges for my cat after checkout.

Location

9.0

The hotel is in a picturesque area, very close to the city center, with easy access to buses that make sightseeing a breeze.

Dining

7.0

I enjoyed breakfast with high-quality options like homemade fruit cocktail and scrambled eggs, but the dining area was inconveniently located with several steps to navigate.

Facilities

7.0

The facilities were basic but adequate; nothing too fancy yet everything you need for a comfortable stay.

Jason

United Kingdom, August 2024

7.6/10

I recently stayed at this hotel in Salzburg, and I have to say it was a good experience overall. The location is fantastic, making it easy to explore the city. The rooms were spacious with a solid Wi-Fi connection, but I found the noise from the main road a bit bothersome at night. The service was mostly friendly, though the night shift staff could be warmer. For the price I paid, I felt it offered decent value.

Rooms

7.0

The room was fairly large with a good Wi-Fi connection, which I appreciated for my quick stay. However, it overlooked the main road, so it was a bit noisy during late evenings and early mornings.

Service

8.0

The service was generally nice and helpful; the staff were kind and took time to assist with any queries. Although the night shift employee was a bit frosty at first, the rest of the staff were accommodating.

Location

9.0

The location was perfect! It’s in a picturesque area with easy access to buses and just a short walk to Salzburg's old town. I loved the convenience it offered for sightseeing.

Dining

7.0

I had a breakfast that was satisfactory but nothing extraordinary. It cost around €15, so I expected a bit more for the price. Still, the quality of the food was decent.

Facilities

7.0

The hotel's facilities were acceptable for the cost. Nothing luxurious, but everything worked as expected.

Jesse

United States, August 2024

7.8/10

The hotel is conveniently located near major attractions, making it easy to explore the area. The rooms were comfortable, though not quite worth the price. The staff was very helpful, especially with sorting out our room change and taking care of our luggage after check-out. Dining was decent, but the breakfast could be more affordable. Overall, it was a satisfactory stay, but a few improvements could boost the experience.

Rooms

7.0

I found the rooms to be comfortable, but for the price, they didn't quite meet my expectations.

Service

9.0

The staff was incredibly helpful, especially in assisting with our luggage after check-out.

Location

10.0

The location was perfect, with all major attractions within walking distance.

Dining

6.0

Dining was okay but a little pricey for what was offered, especially breakfast.

Facilities

7.0

The facilities were decent, but nothing too extraordinary.

Tyler

United States, August 2024

7.6/10

The hotel had a great location, just a short walk from all the major attractions in Salzburg. The rooms were spacious, but I needed a fan to stay comfortable as it was quite hot during my stay. The service staff were generally helpful, but I found the breakfast information could have been clearer. Overall, I felt the hotel was a bit overpriced considering the amenities provided.

Rooms

7.0

The rooms were quite big and clean, but getting a fan made my stay more comfortable due to the heat.

Service

8.0

The service was friendly and helpful, especially when they moved us to a better room that matched our expectations for the price.

Location

10.0

The location was perfect, with all major attractions within walking distance, quiet yet close enough to the town.

Dining

7.0

The breakfast offered high-quality options, but I found it a bit inconvenient to navigate to another building.

Facilities

6.0

The facilities were decent but could use some improvement, especially considering the cost.

Leroy

United States, August 2024

6.8/10

The hotel has a great location within walking distance to the city center and is generally quiet, which I appreciated. However, the rooms had a lingering cigarette smell and lacked air conditioning, making them less ideal for families. While the staff was friendly and helpful, the service could be improved, especially regarding communication about extra fees.

Rooms

5.0

The rooms were a bit outdated and smelled like cigarette smoke, which was unpleasant for a family stay. They were quiet despite being on the ground floor above the restaurant.

Service

6.0

The staff was friendly and helpful with local questions, but there was a confusing situation about extra fees for my cat that was handled poorly.

Location

9.0

The hotel is in a fantastic location, close to the city center yet pleasantly quiet, making it a convenient spot for exploring.

Dining

8.0

Breakfast was quite tasty, featuring high-quality bread and a homemade fruit cocktail, but the location required some steps to navigate.

Facilities

6.0

The facilities were basic and could use updates, but they served their purpose for a comfortable stay.

Pat

United Kingdom, August 2024

7.2/10

The hotel has an amazing location close to major attractions, which really makes it a great choice. The rooms are generally clean, but the old architecture might not please everyone, and it did get quite hot during my stay. The service was hit or miss; while some staff were quite helpful, others seemed unfriendly. Overall, it’s decent value for money considering the location.

Rooms

7.0

The rooms were clean but could use a fan because it was quite hot. The old architecture and furniture were just okay.

Service

6.0

Some of the staff were very helpful, allowing us to leave our luggage after checkout, while others were unfriendly and not very helpful.

Location

10.0

The location is perfect, with all major attractions within walking distance.

Dining

7.0

Breakfast options were decent, with nice items like high-quality bread and homemade fruit cocktail, but having to go up and down stairs to get to the dining area was a bit of a hassle.

Facilities

6.0

Basic facilities are available, but nothing standout.

James

United States, July 2024

7.6/10

The hotel has a fantastic location just a short walk from Salzburg's old town, making it super convenient for exploring the city. The room was clean and had everything I needed, but the service was lacking at times. The dining options weren't great either, though breakfast was more than adequate. Overall, it's a good value for money, especially with the great location.

Rooms

8.0

The room was clean and had everything I needed for my stay.

Service

6.0

The staff was nice, but there were a few instances where they were not as helpful as I expected.

Location

10.0

The location is amazing, just a short walk to the historic center and conveniently close to bus stops for easy access around the city.

Dining

7.0

The breakfast was tasty and more than adequate, but the overall dining experience could have been better.

Facilities

7.0

The amenities were satisfactory, but nothing stood out as exceptional.

Derek

United Kingdom, May 2024

6.4/10

The hotel has a great location, with easy access to Salzburg's old town and main attractions. However, the room we stayed in unfortunately had a strong smell of cigarette smoke, which wasn’t ideal for our family. The service could use some improvement, especially with the parking situation. Overall, it was a mixed experience, with some highs and some lows.

Rooms

5.0

The room unfortunately smelled like cigarette smoke despite being labeled non-smoking. It was also affected by flooding due to heavy rain, making it less than ideal for our short stay.

Service

5.0

The service had its positives, but it seemed like the staff lacked training in customer service. We were misinformed about the free parking conditions, which was frustrating.

Location

9.0

The location was one of the highlights, as it was just a short walk from the Salzburg old town, making it convenient for sightseeing.

Dining

7.0

While we didn’t dine extensively at the hotel, the breakfast options looked satisfactory and reasonably priced, offering a nice selection.

Facilities

7.0

The hotel facilities seemed adequate for a short stay. However, I didn't have much opportunity to explore them fully.

Vera

United Kingdom, May 2024

6.6/10

I had a mixed experience at this hotel. The location is fantastic, just a short walk to Salzburg old town, and the staff were nice and helpful. However, the rooms were a bit noisy from the main road, and the breakfast situation left a lot to be desired. Overall, it offers good value for money but isn’t perfect.

Rooms

6.0

The rooms were clean, but they smelled of cigarette smoke, which wasn't ideal for a family-friendly environment. The noise from the main road was quite bothersome during late evening and early morning.

Service

7.0

The service was nice, with staff being helpful, but I felt they lacked proper communication regarding breakfast times. I ended up feeling rushed and hungry despite asking for information.

Location

9.0

The location was great, within walking distance to the center of Salzburg and very close to all the main tourist attractions. It was convenient to get to from the train station as well.

Dining

5.0

The dining options were a bit lacking. While some breakfast items were tasty, there wasn't much variety, and I was disappointed with the overall experience.

Facilities

6.0

The hotel had basic facilities, but nothing extraordinary stood out during my stay.